{"id":9092,"date":"2022-01-26T12:06:50","date_gmt":"2022-01-26T12:06:50","guid":{"rendered":"https:\/\/support.e-trailer.nl\/e-level\/e-level-unterstuetzung\/e-level-verbinden\/"},"modified":"2026-08-25T12:57:19","modified_gmt":"2026-08-25T12:57:19","slug":"e-level-verbinden","status":"publish","type":"page","link":"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-verbinden\/","title":{"rendered":"E-Level Verbinden"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9092\" class=\"elementor elementor-9092 elementor-4677\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-303b6f8f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"303b6f8f\" data-element_type=\"section\" data-e-type=\"section\" 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\/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f85ae50\" data-id=\"2f85ae50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fd634b6 elementor-widget elementor-widget-heading\" data-id=\"1fd634b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">E-Level<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2913c9bf elementor-widget elementor-widget-text-editor\" data-id=\"2913c9bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/support.e-trailer.nl\/de\/\"><span style=\"text-decoration: underline\">Anderes Produkt<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d3bfb3c elementor-widget elementor-widget-breadcrumbs\" data-id=\"1d3bfb3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/support.e-trailer.nl\/de\/startseite\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11b18c3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"11b18c3\" 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menu-item-type-post_type menu-item-object-page menu-item-9125\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-verbinden\/\" class=\"elementor-item menu-link\">Verbinden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9124\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-einstellungen\/\" class=\"elementor-item menu-link\">Einstellungen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9123\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-werte\/\" class=\"elementor-item menu-link\">Werte<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9122\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-wartung\/\" class=\"elementor-item menu-link\">Wartung<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9121\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-produktinformationen\/\" class=\"elementor-item menu-link\">Produktinformationen<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Men\u00fc Umschalter\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-e8e47bf\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9120\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Unterst\u00fctzung<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9126\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-installation\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9125\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-verbinden\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Verbinden<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9124\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-einstellungen\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Einstellungen<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9123\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-werte\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Werte<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9122\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-wartung\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Wartung<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9121\"><a href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-produktinformationen\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Produktinformationen<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-69ab57a\" data-id=\"69ab57a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c00c4c0 elementor-widget elementor-widget-text-editor\" data-id=\"c00c4c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Probleme bei der Verbindung<\/h2><h3>Ich kann nicht verbinden<\/h3><p>\u00dcberpr\u00fcfen Sie die folgenden allgemeinen Punkte:<\/p><ul><li>Steht das Starterpaket unter Strom (Kabel angeschlossen, Schalter eingeschaltet, Sicherung nicht defekt)? \u00dcberpr\u00fcfen Sie die <a href=\"https:\/\/support.e-trailer.nl\/de\/starterpaket-basic\/starterpaket-basic-unterstuetzung\/starterpaket-basic-installation\/#LED\">LED<\/a>-Leuchte am oder im Hauptmodul.<\/li><li>Hat die Akku noch gen\u00fcgend Spannung? Das Hauptmodul schaltet sich unter 10,8 V ab. Laden Sie den Akku auf und versuchen Sie es erneut.<\/li><li>Ist Bluetooth auf dem Telefon aktiviert? (Android: wird die Kopplungsanfrage akzeptiert)?<\/li><li>Sind Sie mit dem Internet verbunden (WiFi oder 4 oder 5G)?<\/li><li>Ist keine andere Person \u00fcber Bluetooth mit dem System verbunden?<\/li><li>Wurde das Starterpaket k\u00fcrzlich aktualisiert? Dann ist es ratsam, ihn aus- und wieder einzuschalten.<\/li><\/ul><p>Wenn Sie einen gebrauchten E-Level gekauft haben, kann der QR-Code noch mit dem Konto des Vorbesitzers verkn\u00fcpft sein. Sehen Sie <a href=\"https:\/\/support.e-trailer.nl\/de\/sonstige\/sonstige-unterstuetzung\/sonstige-trennen\/\">hier<\/a>, was Sie in diesen F\u00e4llen tun k\u00f6nnen.<\/p><p>Wenn dies alles in Ordnung ist, k\u00f6nnen Sie Folgendes tun:<\/p><ol><li>Wenn das Hauptmodul an eine Wohnmobil-Starterakku angeschlossen ist, kommt es beim Anlassen des Motors zu einer \u00dcberspannung der Akku. Dies f\u00fchrt zu einem Neustart des Moduls, und es kann einige Zeit dauern, bis es wieder mit den Sensoren verbunden ist.<\/li><li>Schalten Sie gegebenenfalls das Starterpaket aus, warten Sie ein paar Sekunden und schalten Sie es dann wieder ein.<\/li><li>Schlie\u00dfen Sie schlie\u00dflich die App vollst\u00e4ndig (auch im Hintergrund) und starten Sie sie neu.<\/li><\/ol><div>Wenn die Verbindung nach all diesen Pr\u00fcfungen immer noch nicht hergestellt werden kann, senden Sie bitte \u00fcber die App eine <a style=\"background-color: #ffffff\" href=\"https:\/\/support.e-trailer.nl\/de\/sonstige\/sonstige-unterstuetzung\/sonstige-app\/#feedback\">R\u00fcckmeldung (Feedback)<\/a> an unsere Kundendienstabteilung. Vielleicht k\u00f6nnen wir darin sehen, was genau passiert. <span style=\"color: var( --e-global-color-text );font-family: var( --e-global-typography-text-font-family ), Sans-serif;font-size: var( --e-global-typography-text-font-size );font-weight: var( --e-global-typography-text-font-weight )\">Wir werden uns dann mit Ihnen in Verbindung setzen, um das Problem zu besprechen und zu l\u00f6sen.<\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>E-Level Anderes Produkt Probleme bei der Verbindung Ich kann nicht verbinden \u00dcberpr\u00fcfen Sie die folgenden allgemeinen Punkte: Steht das Starterpaket unter Strom (Kabel angeschlossen, Schalter eingeschaltet, Sicherung nicht defekt)? \u00dcberpr\u00fcfen Sie die LED-Leuchte am oder im Hauptmodul. Hat die Akku noch gen\u00fcgend Spannung? Das Hauptmodul schaltet sich unter 10,8 V ab. Laden Sie den Akku [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":9081,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9092","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>E-Level Verbinden - Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.e-trailer.nl\/de\/e-level\/e-level-unterstuetzung\/e-level-verbinden\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E-Level Verbinden - Support\" \/>\n<meta property=\"og:description\" content=\"E-Level Anderes Produkt Probleme bei der Verbindung Ich kann nicht verbinden \u00dcberpr\u00fcfen Sie die folgenden allgemeinen Punkte: Steht das Starterpaket unter Strom (Kabel angeschlossen, Schalter eingeschaltet, Sicherung nicht defekt)? \u00dcberpr\u00fcfen Sie die LED-Leuchte am oder im Hauptmodul. Hat die Akku noch gen\u00fcgend Spannung? Das Hauptmodul schaltet sich unter 10,8 V ab. 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