We are going to move. As a result, in the week of 23 to 27 May 2022, we may be more difficult to reach. Apologies for the inconvenience.


Values do not update

If the values of one module do not update, please check the support page of the module concerned.

If the values of all modules do not update, check the following points:

  • Is the E-Connect switched on and or is sufficient voltage being supplied?
  • For example, do the E-Level or E-Volt modules work as expected?
  • Is the distance between the sensor and E-Connect or E-Connect and telephone less than 10 m?
  • Is the phone connected with Bluetooth?
  • Is no one else connected to the E-Connect via Bluetooth?
  • Is the sensor that does not update switched on and is the battery not dead?