{"id":12264,"date":"2023-04-24T10:30:24","date_gmt":"2023-04-24T10:30:24","guid":{"rendered":"https:\/\/support.e-trailer.nl\/?page_id=12264"},"modified":"2025-01-09T15:09:43","modified_gmt":"2025-01-09T15:09:43","slug":"starter-package-plus-updating","status":"publish","type":"page","link":"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-updating\/","title":{"rendered":"Starter Package Plus Updating"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12264\" class=\"elementor elementor-12264 elementor-12262\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-303b6f8f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"303b6f8f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4291989b\" data-id=\"4291989b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2865c9f4 elementor-widget elementor-widget-image\" data-id=\"2865c9f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/elementor\/thumbs\/Starterpakket-Plus-qbmg5g2hal8o21u9rbur11wcukyp6px2jpjvpsane0.jpg\" title=\"WhatsApp Image 2022-12-20 at 13.35.26\" alt=\"WhatsApp Image 2022-12-20 at 13.35.26\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f85ae50\" data-id=\"2f85ae50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fd634b6 elementor-widget elementor-widget-heading\" data-id=\"1fd634b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Starter Package Plus<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2913c9bf elementor-widget elementor-widget-text-editor\" data-id=\"2913c9bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/support.e-trailer.nl\/en\/\"><span style=\"text-decoration: underline;\">Other product<\/span><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d3bfb3c elementor-widget elementor-widget-breadcrumbs\" data-id=\"1d3bfb3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/support.e-trailer.nl\/en\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11b18c3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"11b18c3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a88ef7a\" data-id=\"a88ef7a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4044190 elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"4044190\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-4044190\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13414\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/\" class=\"elementor-item menu-link\">Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13415\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-mounting-installation\/\" class=\"elementor-item menu-link\">Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13418\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-updating\/\" class=\"elementor-item menu-link\">Updating<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13417\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-connect\/\" class=\"elementor-item menu-link\">Connection<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13420\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-subscription\/\" class=\"elementor-item menu-link\">Subscription<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13421\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-settings\/\" class=\"elementor-item menu-link\">Settings<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18072\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-security\/\" class=\"elementor-item menu-link\">Security<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13419\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-values\/\" class=\"elementor-item menu-link\">Values<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13416\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-transfer\/\" class=\"elementor-item menu-link\">Transfer system<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13423\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-maintenance\/\" class=\"elementor-item menu-link\">Maintenance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13422\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-product-information\/\" class=\"elementor-item menu-link\">Product information<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4044190\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13414\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13415\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-mounting-installation\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13418\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-updating\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Updating<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13417\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-connect\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Connection<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13420\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-subscription\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Subscription<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13421\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-settings\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Settings<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18072\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-security\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Security<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13419\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-values\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Values<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13416\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-transfer\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Transfer system<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13423\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-maintenance\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Maintenance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13422\"><a href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-product-information\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Product information<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-69ab57a\" data-id=\"69ab57a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c00c4c0 elementor-widget elementor-widget-text-editor\" data-id=\"c00c4c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Update Starterspakket Plus<\/h2>\n<p>We regularly release updates for the software on the Starter Package Plus. Before you travel, it is a good idea to check that everything is up to date.<\/p>\n<p>For the Starter Package Plus, do this as follows:<\/p>\n<ol>\n<li>Make sure your phone is fully charged.<\/li>\n<li>Make sure your phone is connected to the internet (via WiFi or 3,4 or 5G).<\/li>\n<li>Make sure your phone is connected to the system via Bluetooth (BT logo is constantly lit at the bottom of the App).<\/li>\n<li>Hold your phone as close as possible to the Starter Package Plus (the black box) for the best connection.<\/li>\n<li>Open the app on your phone.<\/li>\n<li>Go to <u style=\"font-style: italic;\">General settings<\/u>.<\/li>\n<li>Click on <u style=\"font-style: italic;\">Check for updates<\/u>.\n<ul>\n<li>The phone checks for updates. If so, a pop-up will appear indicating how many updates are ready.<\/li>\n<\/ul>\n<\/li>\n<li>Also, in the main screen in the <strong>Starterpackage +<\/strong> module, under General, you can find a button with <span style=\"text-decoration: underline;\"><em>Update Firmware<\/em><\/span>.<\/li>\n<li>When an update is ready, click <i><u>install<\/u><\/i>.\n<ul>\n<li>It can sometimes take several minutes for an update to be received. Check that the progress bar slowly fills up.<\/li>\n<\/ul>\n<\/li>\n<li>Wait until the app indicates that the update has been installed! Click <i style=\"text-decoration-line: underline;\">Continue<\/i>.<\/li>\n<li>Click on <span style=\"text-decoration: underline;\"><em>Check for updates<\/em><\/span> again. There may be more updates available.<\/li>\n<li>When all updates are installed, your system will indicate that it is up-to-date.<\/li>\n<\/ol>\n<h3>Updating does not work immediately<\/h3>\n<p>It may be that the internet or Bluetooth connection to your phone has been unstable. Then an update may fail. You can try the following:<\/p>\n<ol>\n<li>Restart the Starter Package Plus. Then remove the power from the Starter Package Plus, wait a minute and put the power back on. Then click <em style=\"text-decoration-line: underline;\">Check for updates<\/em> again.<\/li>\n<li>Log out of the app, close it completely and restart it and log in again.<\/li>\n<\/ol>\n<h3>Update app<\/h3>\n<p>Check in the Google Play or App Store that you have the latest version of the app installed on your phone or tablet. More information can be found on the <a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-app\/\">App page<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Starter Package Plus Other product Update Starterspakket Plus We regularly release updates for the software on the Starter Package Plus. Before you travel, it is a good idea to check that everything is up to date. For the Starter Package Plus, do this as follows: Make sure your phone is fully charged. Make sure your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":11771,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12264","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Starter Package Plus Updating - Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-updating\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Starter Package Plus Updating - Support\" \/>\n<meta property=\"og:description\" content=\"Starter Package Plus Other product Update Starterspakket Plus We regularly release updates for the software on the Starter Package Plus. 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