{"id":16918,"date":"2024-10-14T13:45:14","date_gmt":"2024-10-14T13:45:14","guid":{"rendered":"https:\/\/support.e-trailer.nl\/?page_id=16918"},"modified":"2025-02-13T10:43:41","modified_gmt":"2025-02-13T10:43:41","slug":"e-suspension-installation","status":"publish","type":"page","link":"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-installation\/","title":{"rendered":"E-Suspension Installation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16918\" class=\"elementor elementor-16918 elementor-16916\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-303b6f8f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"303b6f8f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4291989b\" data-id=\"4291989b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2865c9f4 elementor-widget elementor-widget-image\" data-id=\"2865c9f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/2024\/05\/E-Suspension.png\" class=\"attachment-thumbnail size-thumbnail wp-image-16888\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f85ae50\" data-id=\"2f85ae50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fd634b6 elementor-widget elementor-widget-heading\" data-id=\"1fd634b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">E-Suspension<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2913c9bf elementor-widget elementor-widget-text-editor\" data-id=\"2913c9bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/support.e-trailer.nl\/en\/\"><span style=\"text-decoration: underline;\">Other product<\/span><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d3bfb3c elementor-widget elementor-widget-breadcrumbs\" data-id=\"1d3bfb3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/support.e-trailer.nl\/en\/__trashed\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11b18c3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"11b18c3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a88ef7a\" data-id=\"a88ef7a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72fde9d elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"72fde9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-72fde9d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17887\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/\" class=\"elementor-item menu-link\">Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17892\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-installation\/\" class=\"elementor-item menu-link\">Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17894\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-connection\/\" class=\"elementor-item menu-link\">Connection<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17889\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-settings\/\" class=\"elementor-item menu-link\">Settings<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17888\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-values\/\" class=\"elementor-item menu-link\">Values<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17891\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-maintenance\/\" class=\"elementor-item menu-link\">Maintenance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17890\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-product-information\/\" class=\"elementor-item menu-link\">Product information<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-72fde9d\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17887\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17892\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-installation\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17894\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-connection\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Connection<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17889\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-settings\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Settings<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17888\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-values\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Values<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17891\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-maintenance\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Maintenance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17890\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-product-information\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Product information<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-69ab57a\" data-id=\"69ab57a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c00c4c0 elementor-widget elementor-widget-text-editor\" data-id=\"c00c4c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Mounting and installation<\/h2>\n<p>The E-Suspension is fitted to the camping vehicle by <span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">SMV-Metall<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\"> or<\/span> <span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">a specialised dealer<\/span>. <span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">In consultation, it is decided whether the control of the system is done by a Starter Package <\/span><a style=\"font-style: inherit; font-family: var( --e-global-typography-text-font-family ), Sans-serif; background-color: #ffffff;\" href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-basic\/starter-package-basic-support\/starter-package-basic-installation\/\">Basic<\/a> <span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">or Starter Package <\/span><a style=\"font-style: inherit; font-family: var( --e-global-typography-text-font-family ), Sans-serif; background-color: #ffffff;\" href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-mounting-installation\/\">Plus<\/a><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">. The dealer will prepare the system in the E-Trailer app, the user can transfer the system to his own account with a few simple steps after delivery of the vehicle.  <\/span><\/p>\n<p><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Basically, the E-Suspension comes with a Starter Package of your choice. <\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">Upon delivery of the system, you will receive a document containing the QR code of the Starter Package and that of the E-Suspension. <\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-style: inherit; font-weight: inherit;\">If you already have a system, your current system can be fitted in consultation with SMV-Metall. <\/span><\/p>\n<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-style: inherit; font-weight: inherit;\">For problems with the assembled product or if the product does not function, please contact <\/span><a href=\"https:\/\/www.smvmetall.com\/fahrwerkstechnik\/e-suspension\/\" target=\"_blank\" rel=\"noopener\">SMV-Metall GmbH<\/a><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-style: inherit; font-weight: inherit;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e9a41b elementor-widget elementor-widget-text-editor\" data-id=\"8e9a41b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n<li>Steps<\/li>\n<li style=\"font-size: 18px;\">Log into the app and make sure the smartphone&#8217;s Bluetooth is on and you have a stable internet connection.<\/li>\n<li>If you do not yet have an account, download the E-Trailer app and create a personal account.\n<ul>\n<li>To do so, click on &#8216;New user&#8217; and follow the steps in the app.<\/li>\n<\/ul>\n<\/li>\n<li style=\"font-size: 18px;\">Scan the QR code provided with the Starter Pack Basic or Plus. <\/li>\n<li style=\"font-size: 18px;\">The app connects to the system and retrieves the data set by the manufacturer\/dealer.<\/li>\n<li>Always check for updates for your system. Click here for more information on Updating the Starter Package <a style=\"background-color: #ffffff;\" href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-basic\/starter-package-basic-support\/starter-package-basic-updating\/\">Basic<\/a> or <a style=\"background-color: #ffffff;\" href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-updating\/\">Plus<\/a>.<\/li>\n<li>Activate E-Suspension:\n<ul>\n<li>the E-Suspension is already linked to your account: click on the E-Suspension icon to test the air suspension with the app.<\/li>\n<li>the E-Suspension is not yet paired: scan the QR code of the E-Suspension from the document and follow the calibration steps in the app.<\/li>\n<\/ul>\n<\/li>\n<li>Change any preferences you want in the E-Suspension <a href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-settings\/\" target=\"_blank\" rel=\"noopener\">settings<\/a>.<\/li>\n<\/ol>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d34e5c elementor-widget elementor-widget-menu-anchor\" data-id=\"3d34e5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"QRcode\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-959f16d elementor-widget elementor-widget-text-editor\" data-id=\"959f16d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>There is something wrong with the QR code<\/h3>\n<h4>Can&#8217;t scan the QR code?<\/h4>\n<p>It may be that you have not yet authorised the E-Trailer app to use the phone&#8217;s camera. Turn on this permission on your phone.<\/p>\n<h4>You receive the message QR code invalid?<\/h4>\n<p>You have scanned the QR code to add your product in the app and you get a notification that something went wrong. There may be a few reasons for this:<\/p>\n<ol>\n<li>You have already scanned your QR code. Then the module is has already been added to your account. Go to the main screen of the app. <br \/>Is your module listed? Then click on it and follow the calibration steps.<\/li>\n<li>If you want to reinstall your modules, you do not need to scan your QR code again. You then go into the module&#8217;s settings, choose Sensors tab and click <span style=\"text-decoration: underline;\"><em>Reinstall<\/em><\/span>.<\/li>\n<li>The QR code is not known in the database. At that point you <a href=\"https:\/\/support.e-trailer.nl\/en\/contact\/\">contact<\/a> us.<\/li>\n<li>If you bought your system second hand, the module may still be in the previous owner&#8217;s account. In that case, please <a href=\"https:\/\/support.e-trailer.nl\/en\/contact\/\">contact<\/a> us.<\/li>\n<\/ol>\n<h4>Update software<\/h4>\n<p>You may need to update the software on the Starter Package or your app may be out of date. See how to update your system on the Updating the Starter Package <a style=\"background-color: #ffffff;\" href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-basic\/starter-package-basic-support\/starter-package-basic-updating\/\">Basic<\/a> or <a style=\"background-color: #ffffff;\" href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-updating\/\">Plus<\/a> page.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a8d16e elementor-widget elementor-widget-menu-anchor\" data-id=\"9a8d16e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"bestaand\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c857a61 elementor-widget elementor-widget-text-editor\" data-id=\"c857a61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>An E-Trailer system is already in place<\/h3>\n<p>If you already have an E-Trailer system, you can have the E-Suspension system fitted in consultation with a dealer specialising in SMV. The E-Suspension hardware and software is in a special box. The Starter Package must also be fitted and connected in that box to use the system. SMV-Metall or your dealer can do this for you.    <span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">Upon delivery of the system, you will receive a document containing the E-Suspension&#8217;s QR code. <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f35a15a elementor-widget elementor-widget-menu-anchor\" data-id=\"f35a15a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"reset\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb8561c elementor-widget elementor-widget-text-editor\" data-id=\"bb8561c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Reset &amp; recalibrate<\/h3>\n<p>If you see strange values, you can reset this module as follows. You do not need a QR code!<\/p>\n<ol>\n<li style=\"font-size: 18px;\">Make sure you are connected to the main module via Bluetooth.<\/li>\n<li>Go to settings of the E-Suspension module.<\/li>\n<li>In the Sensors tab&nbsp;click <u style=\"font-style: italic;\">Reinstall<\/u>.<br>This disconnects the E-Suspension and removes all set data.<\/li>\n<li>Then follow the steps in the app.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-560f1d64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"560f1d64\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6b1d629\" data-id=\"6b1d629\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5450c40 elementor-widget elementor-widget-text-editor\" data-id=\"5450c40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Technical support &#8211; hardware:<\/h3>\n<p><strong>SMV-Metall GmbH<\/strong><\/p>\n<p>Technical support can be reached by pressing the button below. You will then be redirected to SMV-Metall&#8217;s website.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-468c8f53 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"468c8f53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.smvmetall.com\/fahrwerkstechnik\/e-suspension\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SMV-Metal Support<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1e15add6\" data-id=\"1e15add6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e641dd2 elementor-widget elementor-widget-text-editor\" data-id=\"6e641dd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Support E-Trailer app:<\/h3>\n<p><strong>E-Trailer B.V. <\/strong><\/p>\n<p>You can reach us by sending a message via the contact form. We will reply within 3 working days.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57d5ccd1 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"57d5ccd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.e-trailer.nl\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>E-Suspension Other product Mounting and installation The E-Suspension is fitted to the camping vehicle by SMV-Metall or a specialised dealer. In consultation, it is decided whether the control of the system is done by a Starter Package Basic or Starter Package Plus. The dealer will prepare the system in the E-Trailer app, the user can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":16868,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-16918","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>E-Suspension Installation - Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.e-trailer.nl\/en\/e-suspension\/e-suspension-support\/e-suspension-installation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E-Suspension Installation - Support\" \/>\n<meta property=\"og:description\" content=\"E-Suspension Other product Mounting and installation The E-Suspension is fitted to the camping vehicle by SMV-Metall or a specialised dealer. 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