{"id":8166,"date":"2022-01-11T13:16:11","date_gmt":"2022-01-11T13:16:11","guid":{"rendered":"https:\/\/support.e-trailer.nl\/e-switch\/e-switch-support\/e-switch-values\/"},"modified":"2026-04-16T12:52:28","modified_gmt":"2026-04-16T12:52:28","slug":"e-switch-values","status":"publish","type":"page","link":"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-values\/","title":{"rendered":"E-Switch Values"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8166\" class=\"elementor elementor-8166 elementor-5310\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-303b6f8f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"303b6f8f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4291989b\" data-id=\"4291989b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2865c9f4 elementor-widget elementor-widget-image\" data-id=\"2865c9f4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/2021\/06\/E-Switch.png\" class=\"attachment-thumbnail size-thumbnail wp-image-2272\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f85ae50\" data-id=\"2f85ae50\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fd634b6 elementor-widget elementor-widget-heading\" data-id=\"1fd634b6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">E-Switch<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2913c9bf elementor-widget elementor-widget-text-editor\" data-id=\"2913c9bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/support.e-trailer.nl\/en\/\"><span style=\"text-decoration: underline;\">Other product<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d3bfb3c elementor-widget elementor-widget-breadcrumbs\" data-id=\"1d3bfb3c\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/support.e-trailer.nl\/en\/__trashed\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11b18c3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"11b18c3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a88ef7a\" data-id=\"a88ef7a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d0f1fd elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"1d0f1fd\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-1d0f1fd\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8187\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/\" class=\"elementor-item menu-link\">Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8193\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-installation\/\" class=\"elementor-item menu-link\">Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8312\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-connection\/\" class=\"elementor-item menu-link\">Connection<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8192\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-settings\/\" class=\"elementor-item menu-link\">Settings<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8191\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-values\/\" class=\"elementor-item menu-link\">Values<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8190\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-battery\/\" class=\"elementor-item menu-link\">Battery<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8189\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-maintenance\/\" class=\"elementor-item menu-link\">Maintenance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8188\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-product-information\/\" class=\"elementor-item menu-link\">Product information<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-1d0f1fd\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8187\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8193\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-installation\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8312\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-connection\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Connection<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8192\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-settings\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Settings<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8191\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-values\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Values<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8190\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-battery\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Battery<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8189\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-maintenance\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Maintenance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8188\"><a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-product-information\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Product information<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-69ab57a\" data-id=\"69ab57a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f0dff9f elementor-widget elementor-widget-text-editor\" data-id=\"f0dff9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #000000;\">Values do not update or are incorrect<\/span><\/h2><p>The E-Switch will only give messages while driving. When standing still, you can see on the screen whether something is open, but the phone or tablet will not sound or vibrate.<\/p><h3><span style=\"color: #000000;\">Values in the app do not update<\/span><\/h3><p>If the values in the app do not update, the following may be the case:<\/p><ul><li>Is the sensor battery flat? <a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-battery\/\">Replace the battery<\/a>.<\/li><li>Is the Starter Package turned on? Check that, for example, the E-Volt or E-Level is functioning. Learn more about the Starter Package <a style=\"background-color: #ffffff;\" href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-basic\/starter-package-basic-support\/starter-package-basic-connection\/\">Basic<\/a> or <a style=\"background-color: #ffffff;\" href=\"https:\/\/support.e-trailer.nl\/en\/starter-package-plus\/starter-package-plus-support\/starter-package-plus-connect\/\">Plus<\/a>.<\/li><li>Is the distance between sensor and main module less than 10m?<\/li><li>Is the phone connected with Bluetooth?<\/li><li>Is no one else connected to the system? One device can be connected to the system at a time.<\/li><\/ul><h3>Values in the app are not correct<\/h3><p>If the values in the app are not correct, check the following points:<\/p><ul><li>Move the 2 parts in relation to each other and check whether the LED flashes. If this is not the case, there are 2 things that can happen:<ul><li>The 2 parts are not properly assembled, they may have been mounted too far apart (max. 5mm).<\/li><li>The battery may be empty. <a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-battery\/\">Replace the battery<\/a> if it is empty.<\/li><\/ul><\/li><li>The installation may not have gone well. Reinstall the module by <a href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-installation\/#reset\">unlinking<\/a> and recalibrating all sensors.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e55318d elementor-widget elementor-widget-menu-anchor\" data-id=\"e55318d\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"batterijstatus\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93a5930 elementor-widget elementor-widget-text-editor\" data-id=\"93a5930\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Battery status is incorrect<\/h3><p>The E-Switch can only display two battery status indicators:<\/p><ul><li>80% is sufficient to pass on values<\/li><li>20% is empty, replace battery<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>E-Switch Other product Values do not update or are incorrect The E-Switch will only give messages while driving. When standing still, you can see on the screen whether something is open, but the phone or tablet will not sound or vibrate. Values in the app do not update If the values in the app do [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8132,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8166","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>E-Switch Values - Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.e-trailer.nl\/en\/e-switch\/e-switch-support\/e-switch-values\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E-Switch Values - Support\" \/>\n<meta property=\"og:description\" content=\"E-Switch Other product Values do not update or are incorrect The E-Switch will only give messages while driving. 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