{"id":8685,"date":"2022-01-12T15:56:49","date_gmt":"2022-01-12T15:56:49","guid":{"rendered":"https:\/\/support.e-trailer.nl\/other\/overig-support\/other-sales\/"},"modified":"2025-01-22T14:31:27","modified_gmt":"2025-01-22T14:31:27","slug":"other-sales","status":"publish","type":"page","link":"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-sales\/","title":{"rendered":"Other sales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8685\" class=\"elementor elementor-8685 elementor-5218\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-303b6f8f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"303b6f8f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4291989b\" data-id=\"4291989b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2865c9f4 elementor-widget elementor-widget-image\" data-id=\"2865c9f4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/elementor\/thumbs\/E-extra-zwart-1-p953uks5m20a1a1va2eesi0uwpkc4j8fx1prrmx428.png\" title=\"E-extra-zwart\" alt=\"E-extra-zwart\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f85ae50\" data-id=\"2f85ae50\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fd634b6 elementor-widget elementor-widget-heading\" data-id=\"1fd634b6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Overig<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2913c9bf elementor-widget elementor-widget-text-editor\" data-id=\"2913c9bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/support.e-trailer.nl\/en\/\"><span style=\"text-decoration: underline;\">Other product<\/span><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d3bfb3c elementor-widget elementor-widget-breadcrumbs\" data-id=\"1d3bfb3c\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/support.e-trailer.nl\/en\/__trashed\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11b18c3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"11b18c3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a88ef7a\" data-id=\"a88ef7a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4044190 elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"4044190\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-4044190\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8690\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/\" class=\"elementor-item menu-link\">Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8695\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-app\/\" class=\"elementor-item menu-link\">App<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10285\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-version-numbers\/\" class=\"elementor-item menu-link\">Software version<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8694\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-account\/\" class=\"elementor-item menu-link\">Account<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8693\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-disconnect\/\" class=\"elementor-item menu-link\">Disconnect<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8692\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-sales\/\" class=\"elementor-item menu-link\">Purchase &#038; Sell<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8691\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-more\/\" class=\"elementor-item menu-link\">More&#8230;<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4044190\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8690\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8695\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-app\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">App<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10285\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-version-numbers\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Software version<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8694\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-account\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Account<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8693\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-disconnect\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Disconnect<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8692\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-sales\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Purchase &#038; Sell<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8691\"><a href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-more\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">More&#8230;<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-69ab57a\" data-id=\"69ab57a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d31a2e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8d31a2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Selling the system<\/h2>\n<p>When you sell your E-Trailer system, there are a number of possible scenarios:<\/p>\n<h3>You trade in your leisure vehicle at a dealer<\/h3>\n<p>If your dealer is an E-Trailer dealer, he can return the system for you from your account. Afterwards, you only need to log out and log in again to have the data permanently removed from your app.<\/p>\n<p>If your dealer is not an E-Trailer dealer, please <a href=\"https:\/\/support.e-trailer.nl\/en\/contact\/\">contact<\/a> us. We will then remove your old modules from your account. This will allow you to add a new system in your new camping vehicle to your own account.<\/p>\n<p>Don&#8217;t forget to leave all QR code cards in the sold motorhome or caravan for the next owner.<\/p>\n<h3>You sell your leisure vehicle yourself<\/h3>\n<p>You sell your caravan or motorhome privately and leave the whole system in the vehicle.<\/p>\n<ol>\n<li>Upon delivery of the vehicle, you will deliver allQR code cards together with the caravan or motorhome so that the new owner has the system complete.<\/li>\n<li>The owner can then create his own account. When he scans the tickets, he &#8216;steals&#8217; them from your account. He will go through the calibration process to re-calibrate the modules in his app.<\/li>\n<li>If you already have a new camping vehicle and would like to link a new set from us, please <a style=\"background-color: #ffffff;\" href=\"https:\/\/support.e-trailer.nl\/en\/contact\/\">contact<\/a> us. We will then remove your modules from your system so you can add and calibrate new ones.<\/li>\n<\/ol>\n<p><span style=\"color: var( --e-global-color-ef47cd8 ); font-size: 1.66667rem; font-style: inherit; font-weight: inherit; font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">You only sell part of the system<\/span><\/p>\n<p>Deliver the QR code cards of the modules you sell to the new owner so that he can add them to his account. They will then disappear from your account once he has added them. If this does not work, please <a href=\"https:\/\/support.e-trailer.nl\/en\/contact\/\">contact<\/a> the Customer Support department.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4609a42 elementor-widget elementor-widget-menu-anchor\" data-id=\"4609a42\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"aankopen\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07d5613 elementor-widget elementor-widget-text-editor\" data-id=\"07d5613\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Purchasing modules<\/h2>\n<h3>You are buying second-hand E-Trailer products<\/h3>\n<p>A user cannot (for the time being) remove the modules from his system himself. If you buy second-hand products via the Internet, they are often still linked to the previous owner&#8217;s system. You can scan the QR code of the modules in your account. It will then be moved from the previous owner&#8217;s account to your account. You can then install and calibrate the module by following the steps in the app.<\/p><p><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">If you buy a number of separate modules on the second-hand market, or if you want to have the system transferred by your dealer (provided they sell E-Trailer products), the relevant modules can be released for a fee. Ask your dealer for the rates. You can find information on our rates in our <\/span><a href=\"https:\/\/e-trailer.nl\/product\/systeem-overzetten\/\" style=\"font-style: inherit; font-family: var( --e-global-typography-text-font-family ), Sans-serif; background-color: rgb(255, 255, 255);\">webshop<\/a><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">.<\/span><br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Overig Other product Selling the system When you sell your E-Trailer system, there are a number of possible scenarios: You trade in your leisure vehicle at a dealer If your dealer is an E-Trailer dealer, he can return the system for you from your account. Afterwards, you only need to log out and log in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8662,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8685","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Other sales - Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.e-trailer.nl\/en\/other\/other-support\/other-sales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Other sales - Support\" \/>\n<meta property=\"og:description\" content=\"Overig Other product Selling the system When you sell your E-Trailer system, there are a number of possible scenarios: You trade in your leisure vehicle at a dealer If your dealer is an E-Trailer dealer, he can return the system for you from your account. 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