{"id":15271,"date":"2024-01-12T13:08:38","date_gmt":"2024-01-12T13:08:38","guid":{"rendered":"https:\/\/support.e-trailer.nl\/autres\/autre-soutien\/autre-application\/"},"modified":"2026-08-18T14:06:46","modified_gmt":"2026-08-18T14:06:46","slug":"autre-application","status":"publish","type":"page","link":"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-application\/","title":{"rendered":"Autre Application"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15271\" class=\"elementor elementor-15271 elementor-3295\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-303b6f8f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"303b6f8f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4291989b\" data-id=\"4291989b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2865c9f4 elementor-widget elementor-widget-image\" data-id=\"2865c9f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/elementor\/thumbs\/E-extra-zwart-1-p953uks5m20a1a1va2eesi0uwpkc4j8fx1prrmx428.png\" title=\"E-extra-zwart\" alt=\"E-extra-zwart\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f85ae50\" data-id=\"2f85ae50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fd634b6 elementor-widget elementor-widget-heading\" data-id=\"1fd634b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Autres<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2913c9bf elementor-widget elementor-widget-text-editor\" data-id=\"2913c9bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/support.e-trailer.nl\/fr\/\"><span style=\"text-decoration: underline\">Autre produit<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d3bfb3c elementor-widget elementor-widget-breadcrumbs\" data-id=\"1d3bfb3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/support.e-trailer.nl\/fr\/homepage\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11b18c3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"11b18c3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a88ef7a\" data-id=\"a88ef7a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4044190 elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"4044190\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-4044190\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15314\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/\" class=\"elementor-item menu-link\">Soutien<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15319\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-application\/\" class=\"elementor-item menu-link\">Application<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15316\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-numeros-de-version\/\" class=\"elementor-item menu-link\">Num\u00e9ros de version<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15320\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-compte\/\" class=\"elementor-item menu-link\">Compte<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15317\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-deconnecter\/\" class=\"elementor-item menu-link\">D\u00e9connecter<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15315\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-ventes\/\" class=\"elementor-item menu-link\">Achat &#038; vente<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15318\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-plus\/\" class=\"elementor-item menu-link\">Plus&#8230;<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Permuter le menu\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4044190\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15314\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Soutien<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15319\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-application\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Application<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15316\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-numeros-de-version\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Num\u00e9ros de version<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15320\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-compte\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Compte<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15317\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-deconnecter\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">D\u00e9connecter<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15315\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-ventes\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Achat &#038; vente<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15318\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-plus\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Plus&#8230;<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-69ab57a\" data-id=\"69ab57a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75ab631 elementor-widget elementor-widget-text-editor\" data-id=\"75ab631\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>E-Trailer Application<\/h2><p>Pour utiliser le syst\u00e8me E-Trailer, vous devez avoir install\u00e9 l&rsquo;application (de pr\u00e9f\u00e9rence la derni\u00e8re version) sur votre t\u00e9l\u00e9phone ou votre tablette. Vous trouverez l&rsquo;application dans Google Play ou App Store sous E-Trailer. <span style=\"font-style: inherit;font-weight: inherit\">Une fois l&rsquo;application install\u00e9e, vous devez cr\u00e9er un compte utilisateur. D\u00e9couvrez <\/span><a style=\"font-style: inherit;background-color: #ffffff\" href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-compte\/\">ici<\/a><span style=\"font-style: inherit;font-weight: inherit\"> comment proc\u00e9der.<\/span><\/p><p><span style=\"font-style: inherit;font-weight: inherit\">Si vous poss\u00e9dez un syst\u00e8me de l&rsquo;un des fabricants avec lesquels nous travaillons, il se peut que vous deviez utiliser l&rsquo;application du fabricant pour pouvoir consulter les valeurs.<\/span> <a href=\"https:\/\/support.e-trailer.nl\/fr\/#fabrikanten\" target=\"_blank\" rel=\"noopener\">Cliquez ici sur votre marque<\/a> <span style=\"font-style: inherit;font-weight: inherit\">pour obtenir plus d&rsquo;informations sur le syst\u00e8me dont vous disposez.<\/span><\/p><h3>Mise \u00e0 jour de l&rsquo;application<\/h3><p>La mise \u00e0 jour de l&rsquo;application se fait dans Google Play ou App Store et non dans l&rsquo;application elle-m\u00eame. En effet, lorsque vous cliquez sur \u00ab\u00a0Mise \u00e0 jour\u00a0\u00bb dans l&rsquo;application, celle-ci recherche les mises \u00e0 jour du logiciel du Starter Pack et non de l&rsquo;application elle-m\u00eame.<br><b><u>REMARQUE : Pour que l&rsquo;application fonctionne correctement, il est important de toujours installer une mise \u00e0 jour sur tous les appareils que vous souhaitez connecter \u00e0 votre syst\u00e8me.<\/u><\/b><br>Comment v\u00e9rifier si vous avez install\u00e9 la derni\u00e8re version de l&rsquo;application ? Pour ce faire, proc\u00e9dez comme suit :<\/p><h4>Android<\/h4><ol><li>Allez sur le Google Play Store et recherchez l&rsquo;application E-Trailer (<em>E-Trailer &#8211; Safe and comfortable on the road<\/em>).<\/li><li>Lorsque vous cliquez sur l&rsquo;application, vous verrez si vous pouvez la <span style=\"text-decoration: underline\"><em>mettre \u00e0 jour<\/em><\/span> ou <span style=\"text-decoration: underline\"><em>l&rsquo;ouvrir<\/em><\/span>.<\/li><li>Si le message indique \u00ab\u00a0Mise \u00e0 jour\u00a0\u00bb, c&rsquo;est que vous ne disposez pas encore de la derni\u00e8re version.<\/li><li>Cliquez sur update et installez la mise \u00e0 jour. Vous aurez besoin d&rsquo;une connexion internet (WiFi ou 4\/5G) pour cela.<\/li><li>Vous pouvez \u00e9galement voir ici ce qui a chang\u00e9 dans la nouvelle version de notre application et quand cette mise \u00e0 jour est devenue disponible.<\/li><\/ol><h4>iOS<\/h4><ol><li>Allez sur l&rsquo;App Store et recherchez l&rsquo;application E-Trailer (<em>E-Trailer &#8211; SMART-Trailer<\/em>).<\/li><li>Cliquez sur l&rsquo;application. Vous verrez si une mise \u00e0 jour est pr\u00eate ou si vous avez install\u00e9 la derni\u00e8re version.<\/li><li>Cliquez sur <span style=\"text-decoration: underline\"><em>MISE \u00c0 JOUR<\/em><\/span> si vous le pouvez. Vous aurez besoin d&rsquo;une connexion internet (WiFi ou 4\/5G) pour cela.<\/li><li>Vous pouvez \u00e9galement voir ici ce qui a chang\u00e9 dans la nouvelle version de notre application et quand cette mise \u00e0 jour est devenue disponible.<\/li><li>Bien entendu, vous pouvez \u00e9galement d\u00e9sinstaller et r\u00e9installer l&rsquo;application.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5292cad elementor-widget elementor-widget-menu-anchor\" data-id=\"5292cad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"reset\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba474ef elementor-widget elementor-widget-text-editor\" data-id=\"ba474ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>R\u00e9initialiser l&rsquo;application<\/h3>\n<p>Lorsqu&rsquo;un module a \u00e9t\u00e9 remplac\u00e9, l&rsquo;application doit \u00eatre resynchronis\u00e9e avec le Starter Package et la base de donn\u00e9es. Pour ce faire, fermez compl\u00e8tement l&rsquo;application.<\/p>\n<ol>\n<li><span style=\"font-style: inherit;font-weight: inherit;color: var( --e-global-color-text );font-family: var( --e-global-typography-text-font-family ), Sans-serif\">Fermer l&rsquo;application<\/span><br><\/li>\n<li>Assurez-vous \u00e9galement que l&rsquo;application n&rsquo;est plus ouverte en arri\u00e8re-plan (applications actives). Sur Internet, vous pouvez trouver comment fermer compl\u00e8tement les applications ouvertes sur votre type de t\u00e9l\u00e9phone.<\/li>\n<li>Lorsque vous red\u00e9marrez l&rsquo;application, les donn\u00e9es sont mises \u00e0 jour. Les modules supprim\u00e9s ne sont alors plus visibles<\/li>\n<li>Si les anciens param\u00e8tres restent visibles (Android), il est conseill\u00e9 de r\u00e9initialiser compl\u00e8tement les param\u00e8tres de l&rsquo;application. Cette op\u00e9ration permet de r\u00e9initialiser tous les param\u00e8tres de l&rsquo;application et d&rsquo;effacer l&rsquo;historique de toutes les donn\u00e9es. Toutefois, les valeurs d&rsquo;\u00e9talonnage restent disponibles. Cependant, l&rsquo;autorisation d&rsquo;utiliser (coupler) l&rsquo;appareil photo et le Bluetooth doit \u00eatre donn\u00e9e \u00e0 nouveau et une nouvelle connexion doit \u00eatre effectu\u00e9e.\n<ul>\n<li>Allez dans les param\u00e8tres de votre t\u00e9l\u00e9phone et trouvez les applications.<\/li>\n<li>Cliquez sur l&rsquo;application E-Trailer<\/li>\n<li>Cliquez sur Stockage, puis sur Donn\u00e9es et sur Vider\/vider le cache (l&rsquo;indication varie selon la marque).<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>Si vous pensez que l&rsquo;application ne r\u00e9pond pas correctement ou qu&rsquo;elle a m\u00eame plant\u00e9, il est pr\u00e9f\u00e9rable de la d\u00e9sinstaller et de la r\u00e9installer \u00e0 partir de Google Play ou de l&rsquo;App Store.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a983c0 elementor-widget elementor-widget-menu-anchor\" data-id=\"1a983c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"instellingen\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f618a52 elementor-widget elementor-widget-text-editor\" data-id=\"f618a52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Param\u00e8tres g\u00e9n\u00e9raux de l&rsquo;application<\/h3><ul><li><strong>Personnaliser les pr\u00e9f\u00e9rences linguistiques<\/strong><br>Dans les <span style=\"text-decoration: underline\"><em>Param\u00e8tres g\u00e9n\u00e9raux<\/em><\/span> de l&rsquo;application, vous pouvez changer la <i><u>Lague<\/u><\/i> de l&rsquo;application sous Langue. Choisissez la langue appropri\u00e9e. L&rsquo;application affiche temporairement un \u00e9cran gris. Vous acc\u00e9dez ensuite automatiquement \u00e0 l&rsquo;\u00e9cran principal et la langue a \u00e9t\u00e9 modifi\u00e9e. L&rsquo;application est disponible en N\u00e9erlandais, Allemand, Anglais et Fran\u00e7ais.<\/li><li><strong>L&rsquo;\u00e9cran se met sans cesse en veille<br \/><\/strong>Si vous souhaitez que votre \u00e9cran reste allum\u00e9 en permanence pendant que vous conduisez, vous pouvez le configurer dans les <span style=\"text-decoration: underline\"><em>Param\u00e8tres g\u00e9n\u00e9raux<\/em><\/span> en d\u00e9pla\u00e7ant le curseur correspondant \u00e0 \u00ab <span style=\"text-decoration: underline\"><em>D\u00e9lai d&rsquo;extinction de l&rsquo;\u00e9cran<\/em><\/span> \u00bb. <\/li><\/ul><h3>Notifications<\/h3><p>Les pr\u00e9f\u00e9rences pour les notifications g\u00e9n\u00e9rales peuvent \u00eatre d\u00e9finies dans les <em><span style=\"text-decoration: underline\">Param\u00e8tres g\u00e9n\u00e9raux<\/span><\/em> :<\/p><ul><li><strong>Notifications sur le t\u00e9l\u00e9phone<\/strong><br>Indiquez ici jusqu&rsquo;\u00e0 3 num\u00e9ros de t\u00e9l\u00e9phone. Si un incident survient concernant votre compte ou votre v\u00e9hicule, une notification push peut vous \u00eatre envoy\u00e9e.<\/li><li><strong>Notifications par e-mail<\/strong><br>Indiquez une adresse e-mail \u00e0 laquelle nous pourrons vous joindre en cas de probl\u00e8me avec votre compte.<\/li><\/ul><p>Si vous souhaitez activer ou d\u00e9sactiver les notifications des diff\u00e9rents modules, vous devez le faire dans les param\u00e8tres du module concern\u00e9. Pour ce faire, reportez-vous \u00e0 la section <em>Param\u00e8tres <\/em>du module. <\/p><h3>Logiciel de nettoyage<\/h3><p>Utilisez-vous un logiciel de nettoyage pour garder votre t\u00e9l\u00e9phone propre ? Si c&rsquo;est le cas, ce logiciel peut supprimer les param\u00e8tres et les donn\u00e9es de notre application. Il se peut que vous deviez alors proc\u00e9der \u00e0 un nouvel \u00e9talonnage \u00e0 chaque fois. V\u00e9rifiez dans les param\u00e8tres de l&rsquo;application concern\u00e9e si vous pouvez sp\u00e9cifier des exceptions.<\/p><h3>Les champs de saisie ne sont pas accessibles<\/h3><p>Si votre t\u00e9l\u00e9phone est \u00e9quip\u00e9 d&rsquo;une police extra-large, il se peut que vous ne puissiez pas saisir de donn\u00e9es dans un champ de saisie pendant l&rsquo;\u00e9talonnage. Il est alors pr\u00e9f\u00e9rable d&rsquo;ajuster la taille dans votre t\u00e9l\u00e9phone (pas dans notre application), afin que vous puissiez au moins continuer \u00e0 calibrer. Consultez le manuel d&rsquo;utilisation du t\u00e9l\u00e9phone ou votre syst\u00e8me d&rsquo;exploitation pour savoir comment proc\u00e9der.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c4e2cf elementor-widget elementor-widget-menu-anchor\" data-id=\"6c4e2cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"feedback\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-756cdc3 elementor-widget elementor-widget-text-editor\" data-id=\"756cdc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Envoyer un retour d&rsquo;information <\/h2><p>Il arrive que quelque chose ne fonctionne pas comme pr\u00e9vu. Si c&rsquo;est le cas, <a href=\"https:\/\/support.e-trailer.nl\/fr\/contact-2\/\">contactez<\/a> E-Trailer ou envoyez un rapport de situation. Pour ce faire, proc\u00e9dez comme suit :<\/p><ol><li>Assurez-vous que vous disposez d&rsquo;une connexion internet stable.<\/li><li>Assurez-vous que vous \u00eates connect\u00e9 \u00e0 votre syst\u00e8me via Bluetooth et que celui-ci est activ\u00e9.<\/li><li>Aller dans les <span style=\"text-decoration: underline\"><em>Param\u00e8tres g\u00e9n\u00e9raux<\/em><\/span><\/li><li>Cliquez sur <span style=\"text-decoration: underline\"><em>Aide<\/em><\/span><\/li><li>Cliquez sur le bouton <span style=\"text-decoration: underline\"><em>Envoyer le feedback<\/em><\/span>.<\/li><li>Une fen\u00eatre contextuelle s&rsquo;affiche. Saisissez bri\u00e8vement votre probl\u00e8me ici et cliquez sur envoyer.<\/li><\/ol><p>Un rapport d&rsquo;\u00e9tat sera envoy\u00e9 par votre syst\u00e8me \u00e0 notre service d&rsquo;assistance \u00e0 la client\u00e8le. Nous pouvons y voir exactement ce qui se passe. Nous vous contacterons alors pour discuter du probl\u00e8me et le r\u00e9soudre.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Autres Autre produit E-Trailer Application Pour utiliser le syst\u00e8me E-Trailer, vous devez avoir install\u00e9 l&rsquo;application (de pr\u00e9f\u00e9rence la derni\u00e8re version) sur votre t\u00e9l\u00e9phone ou votre tablette. Vous trouverez l&rsquo;application dans Google Play ou App Store sous E-Trailer. Une fois l&rsquo;application install\u00e9e, vous devez cr\u00e9er un compte utilisateur. D\u00e9couvrez ici comment proc\u00e9der. Si vous poss\u00e9dez un [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":15263,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-15271","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Autre Application - Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-application\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Autre Application - Support\" \/>\n<meta property=\"og:description\" content=\"Autres Autre produit E-Trailer Application Pour utiliser le syst\u00e8me E-Trailer, vous devez avoir install\u00e9 l&rsquo;application (de pr\u00e9f\u00e9rence la derni\u00e8re version) sur votre t\u00e9l\u00e9phone ou votre tablette. Vous trouverez l&rsquo;application dans Google Play ou App Store sous E-Trailer. Une fois l&rsquo;application install\u00e9e, vous devez cr\u00e9er un compte utilisateur. D\u00e9couvrez ici comment proc\u00e9der. 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