{"id":15894,"date":"2024-02-29T14:31:07","date_gmt":"2024-02-29T14:31:07","guid":{"rendered":"https:\/\/support.e-trailer.nl\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/"},"modified":"2026-05-19T14:03:55","modified_gmt":"2026-05-19T14:03:55","slug":"starter-package-basic-connecter","status":"publish","type":"page","link":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/","title":{"rendered":"Starter Package Basic Connecter"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15894\" class=\"elementor elementor-15894 elementor-2858\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-303b6f8f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"303b6f8f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4291989b\" data-id=\"4291989b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2865c9f4 elementor-widget elementor-widget-image\" data-id=\"2865c9f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/elementor\/thumbs\/Starterspakket-qbmfzgtftj207cixo8t6o27stcfn816je45otf5syw.png\" title=\"Starterspakket\" alt=\"Starterspakket\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f85ae50\" data-id=\"2f85ae50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fd634b6 elementor-widget elementor-widget-heading\" data-id=\"1fd634b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Starter Package Basic<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2913c9bf elementor-widget elementor-widget-text-editor\" data-id=\"2913c9bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/support.e-trailer.nl\/fr\/\"><span style=\"text-decoration: underline;\">Autre produit<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d3bfb3c elementor-widget elementor-widget-breadcrumbs\" data-id=\"1d3bfb3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/support.e-trailer.nl\/fr\/homepage\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11b18c3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"11b18c3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a88ef7a\" data-id=\"a88ef7a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8e47bf elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"e8e47bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-e8e47bf\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16036\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/\" class=\"elementor-item menu-link\">Soutien<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16040\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-montage-et-installation\/\" class=\"elementor-item menu-link\">Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16039\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-mise-a-jour\/\" class=\"elementor-item menu-link\">Mise \u00e0 jour<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16037\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/\" class=\"elementor-item menu-link\">Connecter<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16041\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-parametres\/\" class=\"elementor-item menu-link\">Param\u00e8tres<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16043\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-valeurs\/\" class=\"elementor-item menu-link\">Valeurs<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16042\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-transfert\/\" class=\"elementor-item menu-link\">Transfert<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16038\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-maintenance\/\" class=\"elementor-item menu-link\">Maintenance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16044\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-packge-basic-donnees-produit\/\" class=\"elementor-item menu-link\">Donn\u00e9es produit<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Permuter le menu\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-e8e47bf\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16036\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Soutien<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16040\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-montage-et-installation\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16039\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-mise-a-jour\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Mise \u00e0 jour<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16037\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Connecter<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16041\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-parametres\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Param\u00e8tres<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16043\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-valeurs\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Valeurs<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16042\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-transfert\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Transfert<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16038\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-maintenance\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Maintenance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-16044\"><a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-packge-basic-donnees-produit\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Donn\u00e9es produit<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-69ab57a\" data-id=\"69ab57a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c00c4c0 elementor-widget elementor-widget-text-editor\" data-id=\"c00c4c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Connexion impossible<\/h2><p>V\u00e9rifier les \u00e9l\u00e9ments suivants :<\/p><h3>Courant<\/h3><p>V\u00e9rifiez que le Starter Package Basic est aliment\u00e9. La tension minimale pour allumer le Starter Package Basic est de 10,8V. Lorsque la batterie \u00e9met moins de tension, le Starter Package Basic ne s\u2019allume pas. M\u00eame si la tension de la batterie descend en dessous de ce niveau pendant vos vacances, le Starter Package Basic s\u2019\u00e9teindra de lui-m\u00eame. Une fois la batterie recharg\u00e9e ou \u00e0 nouveau pleine, le Starter Package Basic se rallume \u00e9galement automatiquement.<\/p><p>D&rsquo;autres \u00e9l\u00e9ments peuvent \u00eatre v\u00e9rifi\u00e9s :<\/p><ul><li>La prise est-elle correcte dans le Starter Package Basic ?<\/li><li>Pour les mod\u00e8les dot\u00e9s d&rsquo;un connecteur rond, v\u00e9rifiez si l&rsquo;\u00e9crou est correctement serr\u00e9.<\/li><li>Le c\u00e2ble est-il intact et les fils + et &#8211; sont-ils correctement fix\u00e9s ?<\/li><li>La batterie g\u00e9n\u00e8re-t-elle au moins 10,8 V ?<\/li><li>Avez-vous install\u00e9 un interrupteur et l&rsquo;avez-vous allum\u00e9 ?<\/li><li>Avez-vous install\u00e9 un fusible et est-il toujours intact ?<\/li><li>V\u00e9rifier la <a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-montage-et-installation\/#LED\">LED<\/a> d&rsquo;\u00e9tat.<\/li><\/ul><h3>Red\u00e9marrage Starter Package Basic<\/h3><p>Si le Starter Package Basic ne r\u00e9pond pas correctement ou ne se connecte pas, il doit \u00eatre red\u00e9marr\u00e9.<\/p><ol><li>Retirez le Starter Package Basic de la source d\u2019alimentation en la d\u00e9branchant ou en \u00e9teignant l\u2019interrupteur.<\/li><li>Se d\u00e9connecter de l&rsquo;application et la fermer compl\u00e8tement (y compris en arri\u00e8re-plan).<\/li><li>D\u00e9sactivez le Bluetooth sur votre t\u00e9l\u00e9phone.<\/li><li>Rebranchez le Starter Package Basic ou remettez l\u2019interrupteur en marche.<\/li><li>R\u00e9activez le Bluetooth sur votre t\u00e9l\u00e9phone.<\/li><li>Lancez l&rsquo;application et reconnectez-vous.<\/li><\/ol><p>Si vous ne parvenez toujours pas \u00e0 vous connecter, v\u00e9rifiez le t\u00e9moin <a href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-montage-et-installation\/#LED\">LED<\/a>.<\/p><h3>Test du c\u00e2ble d&rsquo;alimentation<\/h3><p>Si vous disposez d&rsquo;une jauge de contrainte, vous pouvez v\u00e9rifier que le c\u00e2ble est correctement connect\u00e9 :<\/p><p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/2021\/05\/Connector.png\" alt=\"\" width=\"476\" height=\"125\"> <\/p><h3 style=\"font-style: normal;\"><img decoding=\"async\" class=\"alignnone wp-image-19595\" src=\"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/2026\/05\/Molex_cable_pins_with_background-300x148.png\" alt=\"\" width=\"345\" height=\"170\" srcset=\"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/2026\/05\/Molex_cable_pins_with_background-300x148.png 300w, https:\/\/support.e-trailer.nl\/wp-content\/uploads\/2026\/05\/Molex_cable_pins_with_background.png 571w\" sizes=\"(max-width: 345px) 100vw, 345px\" \/><\/h3><h3>Contr\u00f4le de l&rsquo;enregistrement Bluetooth<\/h3><p>Les fonctions Bluetooth et GPS du t\u00e9l\u00e9phone sont-elles activ\u00e9es ?<\/p><ul><li>Si l&rsquo;ic\u00f4ne Bluetooth de notre application est allum\u00e9e, vous \u00eates connect\u00e9.<\/li><li>Si l&rsquo;ic\u00f4ne Bluetooth clignote dans notre application, cela signifie qu&rsquo;une connexion est en cours.<\/li><li>Sur le Starter Package Basic :<ul><li>LED verte : une personne est d\u00e9j\u00e0 connect\u00e9e au syst\u00e8me<\/li><li>LED bleue clignotante : pr\u00eat \u00e0 \u00eatre connect\u00e9<\/li><\/ul><\/li><li>Red\u00e9marrer le t\u00e9l\u00e9phone. Cette op\u00e9ration permet notamment de r\u00e9initialiser la puce Bluetooth du t\u00e9l\u00e9phone.<\/li><\/ul><p>Sur les appareils <em><strong><u>Android<\/u><\/strong><\/em>, une demande de couplage doit g\u00e9n\u00e9ralement \u00eatre accept\u00e9e avant qu&rsquo;un appareil Bluetooth ne devienne visible. En g\u00e9n\u00e9ral, une fen\u00eatre contextuelle appara\u00eet lorsque le Bluetooth est activ\u00e9 sur le t\u00e9l\u00e9phone. Si ce n&rsquo;est pas le cas, suivez les \u00e9tapes suivantes :<\/p><ol><li>Dans le t\u00e9l\u00e9phone, allez dans les param\u00e8tres.<\/li><li>Sous Connexions, cliquez sur Connexions Bluetooth.<\/li><li>Sous les connexions disponibles, cliquez sur SMART-Trailer pour vous connecter.<\/li><\/ol><p>Sur l&rsquo;<em><strong><u>iPhone<\/u><\/strong><\/em>, la connexion est g\u00e9n\u00e9ralement automatique. Si ce n&rsquo;est pas le cas, suivez les \u00e9tapes suivantes :<\/p><ol><li>Allez dans les param\u00e8tres.<\/li><li>S\u00e9lectionnez l&rsquo;application E-Trailer.<\/li><li>Activez toutes les autorisations (localisation, Bluetooth, appareil photo).<\/li><li>Vous avez r\u00e9cemment commenc\u00e9 \u00e0 utiliser un nouvel iPhone et install\u00e9 vos applications \u00e0 partir d&rsquo;une sauvegarde ? Cela ne fonctionne pas bien avec notre application. Vous devez d\u00e9sinstaller l&rsquo;application E-Trailer et la r\u00e9installer \u00e0 partir de l&rsquo;App Store.<\/li><\/ol><p>Enfin, il n&rsquo;est pas possible d&rsquo;\u00eatre connect\u00e9 \u00e0 plus d&rsquo;un appareil \u00e0 la fois avec le Starter Package Basic. V\u00e9rifiez qu&rsquo;aucun autre appareil n&rsquo;est connect\u00e9 au Starter Package Basic. Si possible, d\u00e9sactivez le Bluetooth sur les autres appareils ou fermez l&rsquo;application.<\/p><h3>Autres points de contr\u00f4le<\/h3><ul><li>Veillez \u00e0 ce qu\u2019il y ait une distance maximale de 10 m\u00e8tres entre le t\u00e9l\u00e9phone et le Starter Package Basic et entre le Starter Package Basic et les capteurs.<\/li><li>Y a-t-il une connexion \u00e0 l&rsquo;internet (via le WiFi ou votre r\u00e9seau mobile) ?<\/li><li>Si le logiciel du Starter Package Basic a \u00e9t\u00e9 mis \u00e0 jour r\u00e9cemment, il peut \u00eatre n\u00e9cessaire de red\u00e9marrer d\u2019abord le Starter Package Basic.<\/li><li>Si vous installez un Starter Package de remplacement, l&rsquo;ancien Starter Package peut encore \u00eatre li\u00e9 \u00e0 votre compte. Ou vous avez achet\u00e9 un Starter Package d&rsquo;occasion, auquel cas le code QR peut encore \u00eatre li\u00e9 au compte de l&rsquo;ancien propri\u00e9taire. D\u00e9couvrez <a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-deconnecter\/\">ici<\/a> ce que vous pouvez faire dans ces cas-l\u00e0.<\/li><li>Fermez compl\u00e8tement l&rsquo;application (y compris en arri\u00e8re-plan) et red\u00e9marrez-la.<\/li><li>Enfin, \u00e9teignez votre t\u00e9l\u00e9phone et red\u00e9marrez-le.<\/li><\/ul><p>Si, apr\u00e8s toutes ces v\u00e9rifications, la connexion n&rsquo;aboutit toujours pas, envoyez un <a href=\"https:\/\/support.e-trailer.nl\/fr\/autres\/autre-soutien\/autre-application\/#feedback\">commentaire <\/a> \u00e0 notre service d&rsquo;assistance \u00e0 la client\u00e8le via l&rsquo;application. Nous pouvons y voir exactement ce qui se passe. <span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">Nous vous contacterons alors pour discuter du probl\u00e8me et le r\u00e9soudre.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Starter Package Basic Autre produit Connexion impossible V\u00e9rifier les \u00e9l\u00e9ments suivants : Courant V\u00e9rifiez que le Starter Package Basic est aliment\u00e9. La tension minimale pour allumer le Starter Package Basic est de 10,8V. Lorsque la batterie \u00e9met moins de tension, le Starter Package Basic ne s\u2019allume pas. M\u00eame si la tension de la batterie descend [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":15868,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-15894","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Starter Package Basic Connecter - Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Starter Package Basic Connecter - Support\" \/>\n<meta property=\"og:description\" content=\"Starter Package Basic Autre produit Connexion impossible V\u00e9rifier les \u00e9l\u00e9ments suivants : Courant V\u00e9rifiez que le Starter Package Basic est aliment\u00e9. La tension minimale pour allumer le Starter Package Basic est de 10,8V. Lorsque la batterie \u00e9met moins de tension, le Starter Package Basic ne s\u2019allume pas. M\u00eame si la tension de la batterie descend [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/\" \/>\n<meta property=\"og:site_name\" content=\"Support\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-19T14:03:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/elementor\/thumbs\/Starterspakket-qbmfzgtftj207cixo8t6o27stcfn816je45otf5syw.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/starter-package-basic\\\/starter-package-basic-soutien\\\/starter-package-basic-connecter\\\/\",\"url\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/starter-package-basic\\\/starter-package-basic-soutien\\\/starter-package-basic-connecter\\\/\",\"name\":\"Starter Package Basic Connecter - Support\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/starter-package-basic\\\/starter-package-basic-soutien\\\/starter-package-basic-connecter\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/starter-package-basic\\\/starter-package-basic-soutien\\\/starter-package-basic-connecter\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/support.e-trailer.nl\\\/wp-content\\\/uploads\\\/elementor\\\/thumbs\\\/Starterspakket-qbmfzgtftj207cixo8t6o27stcfn816je45otf5syw.png\",\"datePublished\":\"2024-02-29T14:31:07+00:00\",\"dateModified\":\"2026-05-19T14:03:55+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/starter-package-basic\\\/starter-package-basic-soutien\\\/starter-package-basic-connecter\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/starter-package-basic\\\/starter-package-basic-soutien\\\/starter-package-basic-connecter\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/starter-package-basic\\\/starter-package-basic-soutien\\\/starter-package-basic-connecter\\\/#primaryimage\",\"url\":\"https:\\\/\\\/support.e-trailer.nl\\\/wp-content\\\/uploads\\\/elementor\\\/thumbs\\\/Starterspakket-qbmfzgtftj207cixo8t6o27stcfn816je45otf5syw.png\",\"contentUrl\":\"https:\\\/\\\/support.e-trailer.nl\\\/wp-content\\\/uploads\\\/elementor\\\/thumbs\\\/Starterspakket-qbmfzgtftj207cixo8t6o27stcfn816je45otf5syw.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/starter-package-basic\\\/starter-package-basic-soutien\\\/starter-package-basic-connecter\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/homepage\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Starter Package Basic\",\"item\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/starter-package-basic\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Starter Package Basic Soutien\",\"item\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/starter-package-basic\\\/starter-package-basic-soutien\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Starter Package Basic Connecter\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/\",\"name\":\"Support\",\"description\":\"Ondersteuning van de E-Trailer producten\",\"publisher\":{\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/#organization\",\"name\":\"Support\",\"url\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/support.e-trailer.nl\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/cropped-Horizontal_logo_grey.png\",\"contentUrl\":\"https:\\\/\\\/support.e-trailer.nl\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/cropped-Horizontal_logo_grey.png\",\"width\":1022,\"height\":328,\"caption\":\"Support\"},\"image\":{\"@id\":\"https:\\\/\\\/support.e-trailer.nl\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Starter Package Basic Connecter - Support","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/","og_locale":"fr_FR","og_type":"article","og_title":"Starter Package Basic Connecter - Support","og_description":"Starter Package Basic Autre produit Connexion impossible V\u00e9rifier les \u00e9l\u00e9ments suivants : Courant V\u00e9rifiez que le Starter Package Basic est aliment\u00e9. La tension minimale pour allumer le Starter Package Basic est de 10,8V. Lorsque la batterie \u00e9met moins de tension, le Starter Package Basic ne s\u2019allume pas. M\u00eame si la tension de la batterie descend [&hellip;]","og_url":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/","og_site_name":"Support","article_modified_time":"2026-05-19T14:03:55+00:00","og_image":[{"url":"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/elementor\/thumbs\/Starterspakket-qbmfzgtftj207cixo8t6o27stcfn816je45otf5syw.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/","url":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/","name":"Starter Package Basic Connecter - Support","isPartOf":{"@id":"https:\/\/support.e-trailer.nl\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/#primaryimage"},"image":{"@id":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/#primaryimage"},"thumbnailUrl":"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/elementor\/thumbs\/Starterspakket-qbmfzgtftj207cixo8t6o27stcfn816je45otf5syw.png","datePublished":"2024-02-29T14:31:07+00:00","dateModified":"2026-05-19T14:03:55+00:00","breadcrumb":{"@id":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/#primaryimage","url":"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/elementor\/thumbs\/Starterspakket-qbmfzgtftj207cixo8t6o27stcfn816je45otf5syw.png","contentUrl":"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/elementor\/thumbs\/Starterspakket-qbmfzgtftj207cixo8t6o27stcfn816je45otf5syw.png"},{"@type":"BreadcrumbList","@id":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/starter-package-basic-connecter\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.e-trailer.nl\/fr\/homepage\/"},{"@type":"ListItem","position":2,"name":"Starter Package Basic","item":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/"},{"@type":"ListItem","position":3,"name":"Starter Package Basic Soutien","item":"https:\/\/support.e-trailer.nl\/fr\/starter-package-basic\/starter-package-basic-soutien\/"},{"@type":"ListItem","position":4,"name":"Starter Package Basic Connecter"}]},{"@type":"WebSite","@id":"https:\/\/support.e-trailer.nl\/fr\/#website","url":"https:\/\/support.e-trailer.nl\/fr\/","name":"Support","description":"Ondersteuning van de E-Trailer producten","publisher":{"@id":"https:\/\/support.e-trailer.nl\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/support.e-trailer.nl\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/support.e-trailer.nl\/fr\/#organization","name":"Support","url":"https:\/\/support.e-trailer.nl\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/support.e-trailer.nl\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/2021\/04\/cropped-Horizontal_logo_grey.png","contentUrl":"https:\/\/support.e-trailer.nl\/wp-content\/uploads\/2021\/04\/cropped-Horizontal_logo_grey.png","width":1022,"height":328,"caption":"Support"},"image":{"@id":"https:\/\/support.e-trailer.nl\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/support.e-trailer.nl\/fr\/wp-json\/wp\/v2\/pages\/15894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.e-trailer.nl\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.e-trailer.nl\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.e-trailer.nl\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.e-trailer.nl\/fr\/wp-json\/wp\/v2\/comments?post=15894"}],"version-history":[{"count":6,"href":"https:\/\/support.e-trailer.nl\/fr\/wp-json\/wp\/v2\/pages\/15894\/revisions"}],"predecessor-version":[{"id":19606,"href":"https:\/\/support.e-trailer.nl\/fr\/wp-json\/wp\/v2\/pages\/15894\/revisions\/19606"}],"up":[{"embeddable":true,"href":"https:\/\/support.e-trailer.nl\/fr\/wp-json\/wp\/v2\/pages\/15868"}],"wp:attachment":[{"href":"https:\/\/support.e-trailer.nl\/fr\/wp-json\/wp\/v2\/media?parent=15894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}