Values do not update or are incorrect
Values in the app do not update
If the values in the app do not update, the following may be the case:
- Is the Starter Package turned on? Check that, for example, the E-Volt is functioning. Learn more about the Starter Package Basic or Plus.
- Is the phone connected with Bluetooth?
- Is no one else connected to the system? One device can be connected to the system at a time.
Values in the app are not correct
- Check the calibration values in the app (length and width of the leisure vehicle). Adjust them if necessary.
The E-Level spirit level depends on various factors:
- The E-Connect must be mounted on a flat/stable surface which cannot move.
- Large temperature fluctuations can cause the surface on which the main module is mounted to work/deform.
- The leisure vehicle must stand on a stable surface. On grass, the vehicle may sink slowly, causing the values to change unnoticed.