Other questions

If your question does not relate specifically to a product, you may find the answer you are looking for here. Click on one of the topics in the menu, or select one of the options below:

App

• The app does not work properly
• How do I know if there is an update available for the app
• How to link the system
• Check software version numbers

Account

• How to register in the app
• I cannot remember my user name
• I cannot remember my password
• I am looking for the QR codes of my modules
• Remove system from my account in case of sale
• System transfer in the case of 2nd-hand purchase/sale

Settings

• Switch notifications off or on
• Change language preference
• Screen always goes into sleep mode

Problems with your system?

• Latest software & app version numbers
• Send feedback from the app
• Remove module from the app
• I have lost a module
• Other frequently asked questions

If your questions are not answered here, please contact us.