iOS devices are experiencing module calibration issues. The new update (with fix) will hit the App Store in week 38. Apologies for the inconvenience. 



Version numbers

You can check the version numbers of the software in the General settings of the app.

  1. On the main screen, click Settings at the bottom left.
  2. Scroll all the way down until you see the E-Trailer logo
  3. You will see a number of version numbers under the logo:
    • App
    • Starter Package (E-Connect)
    • E-mail – this is the address that you use to log into the app

The Starterpackage Plus has an additional module in the main screen called Starterpackage+. If you are connected to your system via Bluetooth, you can also see the software version numbers here (General > Firmware version).

Current version numbers

There are currently 2 types of Starter Package Basic on the market. If your Starter Pack Basic has a sticker next to the plug with V3.0 or higher, a different software version applies. As of 2 November 2023, the latest available software version numbers are:

  1. App:
    • Android (via Google Play Store) v2.0.442
    • Apple (via App Store) v2.0.442
  2. Starter Package Basic:
    • v1.13, v1.9.313 or
    • v1.22.393 (Starter Package V3.0 or higher)
  3. Starter Package Plus:
    • v1.23.404