Toestellen op Android 12 kunnen momenteel niet verbinden met onze app. Wij lossen dit z.s.m. op. Excuses voor het ongemak. 



User account

To use the app and your system, you need to create a user account to log in. This way you make your system unique and no one can look into your system without you knowing it.

Create account

Once you have started the E-Trailer app, you will be taken to the start screen. 

  1. Click on Register
  2. Please fill in the requested information. For E-mail, enter a valid e-mail address that you actually use. For example, when you send feedback via the app, the Customer Service department will contact you via your registered e-mail address.
  3. Accept the privacy policy  and click on register.

User account frequently asked questions

If you cannot log in, you probably do not have a (stable) internet connection. The app will not be able to connect to the server to load your data.

  1. If you have forgotten your password, please click on Forgot password in the log-in screen.
  2. Then type the e-mail address you use to log in to the app and click on Send.
  3. A message will be displayed informing you that an e-mail has been sent.
  4. Go to your e-mail account and open the e-mail from E-Trailer. Please note that the mail is sent to the e-mail account you use to log in.
  5. Click the Change password button.
  6. You will be directed to a web page where you can enter and save your new password.

If you receive a message that your e-mail address is not known, please check it carefully and make sure that there is no space after the address.

If you have forgotten your user name or would like to change it, please contact E-Trailer.