
Help with E-Suspension module
The E-Suspension module was developed in cooperation with SMV -Metall GmbH. SMV-Metall (or a specialised dealer) sells and installs the module, E-Trailer ensures that the module is available in the app. E-Trailer’s other modules can also be added and used in the app.
Together with the SMV-Metal, it is determined whether the E-Suspension is supplied with a Starter Package Basic or Plus . Systemen with a Starter Package Plus can (after taking out a GSM subscription) also receive remote notifications from all modules.
Do you need help installing the E-Suspension, calibrating the system or have problems reading the values. Click on one of the topics in the menu, or select one of the options below:
Mounting instructions
- Where can I have an E-Suspension fitted/installed
- Can I install E-Suspension myself?
- I already have an E-Trailer System, can I then also have an E-Suspension installed
Malfunctions
Is there a technical fault with the system itself? If so, please contact SMV-Metall. Contact details are at the bottom of this page. If there is a fault with the app, please see if the topics below can help further:
- QR code scanning not possible
- I cannot connect
- I do not get any message although I have everything turned on
- Reset modules
Settings
Problems with your system?
Technical support – hardware:
SMV-Metall GmbH
Technical support can be reached by pressing the button below. You will then be redirected to SMV-Metall’s website.
Support E-Trailer app:
E-Trailer B.V.
You can reach us by sending a message via the contact form. We will reply within 3 working days.