Camping vehicle out of storage? Check the batteries and if there are any updates available for app and Starter Package!

E-Suspension

Help with E-Suspension module

The E-Suspension module was developed in cooperation with SMV -Metall GmbH. SMV-Metall (or a specialised dealer) sells and installs the module, E-Trailer ensures that the module is available in the app. E-Trailer’s other modules can also be added and used in the app.
Together with the SMV-Metal, it is determined whether the E-Suspension is supplied with a Starter Package Basic or Plus . Systemen with a Starter Package Plus can (after taking out a GSM subscription) also receive remote notifications from all modules.

Do you need help installing the E-Suspension, calibrating the system or have problems reading the values. Click on one of the topics in the menu, or select one of the options below:

Mounting instructions

Malfunctions

Is there a technical fault with the system itself? If so, please contact SMV-Metall. Contact details are at the bottom of this page. If there is a fault with the app, please see if the topics below can help further:

Settings

Problems with your system?

If your questions are not answered here, please get in touch:

Technical support – hardware:

SMV-Metall GmbH

Technical support can be reached by pressing the button below. You will then be redirected to SMV-Metall’s website.

Support E-Trailer app:

E-Trailer B.V.

You can reach us by sending a message via the contact form. We will reply within 3 working days.