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Values do not update or are incorrect

Values in the app do not update

If the values in the app do not update, the following may be the case:

  • Is the Starter Package Plus powered on? Check, for example, that the E-Volt is functioning. Learn more about the Starter Pack Plus.
  • Is the phone connected with Bluetooth?
  • Is the GSM subscription still active or has it expired?
  • Is no one else connected to the system? One device can be connected to the Starter Pack Plus at a time.

Values in the app are not correct