Values do not update or are incorrect

Values in the app do not update

If the values in the app do not update, the following may be the case:

• Is the Starter Package Plus powered on? Check, for example, that the E-Volt is functioning. Learn more about the Starter Pack Plus.
• Is the phone connected with Bluetooth?
• Is the GSM subscription still active or has it expired?
• Is no one else connected to the system? One device can be connected to the Starter Pack Plus at a time.

Values in the app are not correct

• Check the calibration values in the app. Adjust them if necessary.