iOS devices are experiencing module calibration issues. The new update (with fix) will hit the App Store in week 38. Apologies for the inconvenience. 



Values do not update or are incorrect

Values in the app do not update

If the values in the app do not update, the following may be the case:

  • Is the Starter Package Plus powered on? Check, for example, that the E-Volt is functioning. Learn more about the Starter Pack Plus.
  • Is the phone connected with Bluetooth?
  • Is the GSM subscription still active or has it expired?
  • Is no one else connected to the system? One device can be connected to the Starter Pack Plus at a time.

Values in the app are not correct