iOS devices are experiencing module calibration issues. The new update (with fix) will hit the App Store in week 38. Apologies for the inconvenience. 

E-Load

Settings

In the app, various settings can be adjusted to your preference. When you have installed the E-Load, you can still make adjustments in the settings. To do this, go to the E-Load module in the app and click on settings at the bottom left. 

Limits

  • Nose Weight
    Here you can enter the minimum and maximum drawbar load. You can do this by moving the slider. During calibration, these values are requested

Sensor

  • Increased accuracy
    If you turn on increased accuracy, you will be asked about the position of the nose wheel every time you open the E-Load module. 
  • View vehicle measurements
    Here you can adjust the different lengths entered during the calibration process.
    • Distance axle – nose wheel
    • Distance E-Load – tow ball
    • Max. loaded weight
    • Maximum allowed tow ball thrust for your towing vehicle
    • Max. drawbar load of caravan (see picture on the chassis of the caravan)
  • Reinstalling
    If you want to reinstall the E-Load, you do not need to scan the QR code. Here you simply click Unlink all sensors and install again and once again go through the calibration process step by step.

Notifications

No specific notifications can be set for the E-Load. During the loading of your caravan, you can see on the screen warnings if the minimum or maximum values set by you are exceeded.

The weight bar shows how much weight you have on the coupling, the animation underneath shows whether weight should be placed forward or backward.

Notification is not correct

Check the following:

  1. Is the E-Load switched on? Check that the LED around the button is lit.
  2. Do you get a warning while you think all is well. Then it may be that the minimum or maximum values in the settings are not correct. Check these in the E-Load settings and adjust if necessary.
  3. The value in the app is the actual nose weight on the tow ball; it is automatically converted using the calibration values and the weight on the nose wheel. Make sure that the calibration values are correct.
  4. When measuring the drawbar load, ensure that the caravan is at the same angle as when driving. This means that the drawbar should be positioned at the height of the tow ball (preferably the height of the tow ball at the ideal nose weight).