We are going to move. As a result, in the week of 23 to 27 May 2022, we may be more difficult to reach. Apologies for the inconvenience.

E-Switch

Values do not update or are incorrect

The E-Switch will only give messages while driving. When standing still, you can see on the screen whether something is open, but the phone or tablet will not sound or vibrate.

Values in the app do not update

If the values in the app do not update, the following may be the case:

  • Is the sensor battery flat? Replace the battery.
  • Is the E-Connect switched on? Check, for example, whether the E-Volt or E-Level is functioning. More information about the E-Connect.
  • Is the distance between sensor and E-Connect less than 10m?
  • Is the phone connected with Bluetooth?
  • Is no one else connected to the system? One device can be connected to the E-Connect at a time.

Values in the app are not correct

If the values in the app are not correct, check the following points:

    • Move the 2 parts in relation to each other and check whether the LED flashes. If this is not the case, there are 2 things that can happen:
      • The 2 parts are not properly assembled, they may have been mounted too far apart (max. 5mm).
      • The battery may be empty. Replace the battery if it is empty.
    • The installation may not have gone well. Reinstall the module by unlinking and recalibrating all sensors.