Help with E-Switch module

In Q2 2024, the E-Switch will also become available as a Plus Module. Users with a Starter Package Plus can therefore receive remote notifications when a door, window or roof hatch is opened. If you already have E-Switch and purchase the Starter Package Plus (with subscription), you only need to update the app to make the E-Switch a Plus module.

Do you need help installing the E-Switch, changing the batteries or are you having problems reading the values? Click on one of the topics in the menu, or select one of the options below:

Mounting instructions

• I have more than one set of E-Switches
• Remove pull tag, activate battery
• Battery type and replacing
• My E-Switch is (being) replaced, what should I do?

Malfunctions

• QR code scanning not possible
• Cannot connect
• The app does not indicate whether something is open or closed
• I do not get any message although I have everything turned on
• The values are not correct
• Reset modules

Settings

• I want to turn the notifications off or on
• Why do I get a notification

Problems with your system?

• Send feedback from the app
• FAQ 

If your questions are not answered here, please contact us.