Values do not update or are incorrect
Values in the app do not update
If the values in the app do not update, the following may be the case:
- Is the sensor battery flat? Replace the battery.
If the values do not update after replacing the battery, check the following:- Is the battery positioned correctly in the housing (+ upwards)?
- Is the battery compartment still intact?
- Reset the E-Pressure by recalibrating it.
- Is the Starter Package turned on? Check that, for example, the E-Volt or E-Level is functioning. Learn more about the Starter Package Basic or Plus.
- Is the distance between sensor and main module less than 10m?
- Is the phone connected with Bluetooth?
- Is no one else connected to the system? One device can be connected to the system at a time.
Note: when stationary, data will only be updated if a change in pressure or temperature is detected. As soon as the pressure or temperature in the tyre changes, a message is immediately sent. You will then see the last measured values on the screen. While driving, the data is updated once a minute.
Values in the app are not correct
If the E-Pressures indicate extreme temperatures or pressures, the batteries may be flat. Check that the battery is not empty. A small battery symbol appears in the tyre. Replace the battery if it is empty.
Our modules operate on button cell batteries. In general, batteries are very sensitive to low temperatures. The colder it is, the less the battery will function. For example, a battery that works fine at room temperature can run down twice as quickly at temperatures below zero. The cold will lower the voltage, and the module will not function properly. Usually when the temperature rises again, the voltage will increase a little and the sensor will function as expected.
Maintenance
Inflate tyres
When you want to put air in your tyres, you will have to temporarily remove the E-Pressure:
- Loosen the anti-theft nut slightly
- Unscrew the E-Pressure cap from the valve
- Pump air into the tyre to the required level
- Screw the E-Pressure back on the valve again
- Tighten the anti-theft nut again
Note: when stationary, data will only be updated if a change in pressure or temperature is detected. Only when you start driving again will the values be updated in the app.
Cleaning
The E-Pressure can be rinsed off with water, for example when washing the caravan or motorhome.
There are 2 O-rings in an E-Pressure. If you hear air escaping, or if you notice that the tyres are deflating slowly, you should replace the O-rings:
- There is a small one at the bottom where the E-Pressure is screwed onto the valve. You can remove it with tweezers and replace it with a new one.
- There is a larger one at the bottom of the housing thread. You can replace it by unscrewing the housing with the grey/black tool.
Updating systeem
It is important to regularly check for updates to the software. Click here for more information on Updating the Starter Package Basic or Plus.
Spare parts
We have tool sets, O-rings and loose E-Pressure caps for sale in our accessories webshop. Should you not be able to order, please contact us.
Specifications of the O-rings can be found on the product information page of E-Pressure.
Maintenance
Inflate tyres
When you want to put air in your tyres, you will have to temporarily remove the E-Pressure:
- Loosen the anti-theft nut slightly
- Unscrew the E-Pressure cap from the valve
- Pump air into the tyre to the required level
- Screw the E-Pressure back on the valve again
- Tighten the anti-theft nut again
Note: when stationary, data will only be updated if a change in pressure or temperature is detected. Only when you start driving again will the values be updated in the app.
Cleaning
The E-Pressure can be rinsed off with water, for example when washing the caravan or motorhome.
There are 2 O-rings in an E-Pressure. If you hear air escaping, or if you notice that the tyres are deflating slowly, you should replace the O-rings:
- There is a small one at the bottom where the E-Pressure is screwed onto the valve. You can remove it with tweezers and replace it with a new one.
- There is a larger one at the bottom of the housing thread. You can replace it by unscrewing the housing with the grey/black tool.
Updating systeem
It is important to regularly check for updates to the software. Click here for more information on Updating the Starter Package Basic or Plus.
Spare parts
We have tool sets, O-rings and loose E-Pressure caps for sale in our accessories webshop. Should you not be able to order, please contact us.
Specifications of the O-rings can be found on the product information page of E-Pressure.